What we do
Every week is different, and so is every person. Below is what each service actually includes. If what you need isn't listed, ask anyway.
Personal care
Support with the personal parts of the day, with privacy and at your pace.
Showering and bathing
Support in the bathroom, handled calmly and respectfully.
Grooming
Hair care, shaving and oral care as part of the daily routine.
Dressing
Help getting dressed and undressed, and choosing what to wear.
Continence support
Toileting and continence needs, handled discreetly.
Mealtime assistance
Support at the table, including dietary requirements.
Medication prompting
Reminders and prompts so nothing gets missed.
Cleaning and household support
Regular or occasional help to keep your home clean, comfortable and easier to manage.
Everyday cleaning
Vacuuming, mopping, dusting and sanitising surfaces.
Kitchen and bathroom
Careful cleaning of the areas that need the most attention.
Laundry and linen
Washing, drying, folding, ironing and changing bed linen.
Home organisation
Tidying, organising and help with everyday household chores.
Community access and companionship
Being part of things, with someone alongside you.
Out and about
Community events, appointments and activities across the week.
Errands
Shopping, banking and the everyday jobs that pile up.
Sport and hobbies
Arts, recreation and the things you actually enjoy doing.
Groups and programs
Support groups and community programs, alongside you over time.
Family and friends
Visits and social gatherings, with support to get there.
Travel confidence
Travel training, public transport and getting used to new places.
Meals
From the shopping list to the table, done together where possible.
Planning and shopping
Grocery shopping and planning meals for the week ahead.
Cooking together
Preparing food at home and using kitchen equipment safely.
Dietary requirements
Meals that follow your dietary and cultural needs.
Eating routines
Support towards more consistent, regular eating habits.
Mental health and psychosocial support
This runs through everything else we do, rather than sitting beside it.
Structure and routine
Shape for a week that has lost it, one step at a time.
Company and encouragement
Presence for someone who is spending too much time alone.
Noticing changes
Shifts in routine, mood or behaviour, raised appropriately.
Staying connected
Support to keep appointments and stay linked to services.
Community and groups
Staying involved in the groups and programs that help.
Difficult moments
Support during activities that feel hard to face alone.
We support the person, not the diagnosis. Our team has experience with bipolar disorder, schizophrenia, autism, depression and anxiety, among many others.
Daily living and personal organisation
The practical side of the week, made lighter.
Planning the week
Organising the days ahead and keeping the home running.
Everyday routines
Errands and the small habits that hold a week together.
Breaking tasks down
Turning one big job into steps that are actually doable.
Managing time
Personal organisation, reminders and realistic planning.
Transport and appointments
Getting there, and getting home again.
Appointments
Medical, therapy and community appointments, door to door.
Across Sydney
Wherever you need to be.
Public transport
Training and support to travel with confidence on your own.
Skills and independence
Support aimed at needing less support.
Communication
Social skills and confidence in everyday conversation.
Money and budgeting
Managing money, bills and planning ahead.
Cooking
Meal preparation and getting comfortable in the kitchen.
Travelling alone
Using public transport independently and safely.
Problem solving
Working through decisions instead of avoiding them.
Digital skills
Phones, computers and the online services you rely on.
Why choose Star Abilities
- 01
We see the person first.
Your life, preferences and goals come before any diagnosis.
- 02
Proactive, not passive.
If something isn't working, we say so and we adjust.
- 03
Support shaped around you.
No standard checklist.
- 04
Experience in mental health.
Patience, consistency and respectful communication.
- 05
Familiar faces.
A small, consistent team who get to know you.
- 06
Strong local knowledge.
Over four years in the same neighbourhoods.
- 07
A diverse team.
Different professional backgrounds, cultures and languages.
- 08
Qualified and fully insured.
Our support workers meet the screening, training and insurance requirements for their roles.
- 09
Founded from within the sector.
By a qualified welfare worker with a Diploma of Community Services and experience in support coordination.